If for any reason the AntiSpyPhone is initialized or the unlock PIN is forgotten, we will only reset the AntiSpyPhone delivered by our company. We will completely initialize and reset it, so the remaining eSIM data will also be lost.
***** Attention ***** Depending on the condition of the AntiSpyPhone we receive, installation may not be possible. In that case, we will proceed with return and refund procedures. Everything will be initialized and ASP will be installed. Please prepare backups of AntiSpyPhone on your side. In that case, even if an eSIM is installed, it will be initialized and the remaining data will be erased. ***** Attention *****
We recommend sending it to us using Letter Pack Plus. Letter Pack Plus is You can purchase it at post offices, Lawson, Ministop, Daily Yamazaki, Seicomart, and some FamilyMart and 7-Eleven stores. Letter Pack can be shipped by posting it in the mailbox.